We are using cookies to implement functions like login, shopping cart or language selection for this website. Furthermore we use Google Analytics to create anonymized statistical reports of the usage which creates Cookies too. You will find more information in our privacy policy.
OK, I agree I do not want Google Analytics-Cookies



Have you forgotten your password? Use the resend-function to receive it again by e-mail.

If you do not have a username and password, please register first.

Searching and buying in the shop is also possible as a guest without registration.

Slater: Dental Team Companion
Slater, Mabel (Ed.)

Dental Team Companion

Series: QuintEssentials of Dental Practice, Vol. 36
1st edition 2009
Hardcover, 174 pages, 41 images (colored)
Language: English
Subjects: Practice Management, General Dentistry

Title-No.: 31351
ISBN 978-1-85097-121-4
Quintessence Publishing, United Kingdom

 20.00 € (formerly 42.00 €) 
The dental team approach is the future of oral healthcare provision. Team members must have shared goals, understand their roles and responsibilities and must react to situations as a team. This book promotes the adoption of the team approach so important in modern oral healthcare provision.

Putting the patient first
Chapter 01: Changing society: moving with the times
Chapter 02: Understanding and respect: caring for patients with special needs
Chapter 03: Patient interaction: engendering trust and confidence
Chapter 04: Handling patient complaints: negative to positive outcomes
Chapter 05: Making the working environment safe

Culture of the workplace
Chapter 06: The workplace
Chapter 07: Team roles and responsibilities
Chapter 08: Efficiency and effectiveness
Chapter 09: Stress avoidance
Chapter 10: Handling disputes
Chapter 11: Companies and commerce
Chapter 12: Working with company representitives

Chapter 13: What is professionalism?
Chapter 14: Confidentiality, consent and recording keeping
Chapter 15: Observing regulations
Chapter 16: Keeping up to date