Effective communicating is fundamental to success in clinical practice. This book provides great insight into key communication skills and techniques of special relevance to the dental team. The authors focus in on major communication challenges in clinical practice.

Contents
Chapter 1: Introduction
Chapter 2: Basic Communication Skills
Chapter 3: Advanced Communication Skills
Chapter 4: Communicating in Special Dental Situations
Chapter 5: Understanding and Finding Solutions: The Dentally Anxious Patient
Chapter 6: Understanding and Finding Solutions: The "Difficult" and Dissatisfied Patient
Chapter 7: Preventive Health Principles for Dental Practice
Chapter 8: Integrating Oral Health Education into Primary Dental Care
Chapter 9: Communication, Stress and Improved Patient Care
Index